Shipping

 

We are shipping to the EU and international. The packages are shipped with our logistics partner UPS during our office hours (MO-FR, 8.00 am until 12.00 pm and 2.00 pm until 5.00 pm), usually within 24 hours. All of our packages are insured for theft and damage. This is why we advise you to check the package for damage before accepting the delivery.

Within the EU the package will be delivered within 2 to 3 workdays, international delivery period is 3 to 7 days. Unfortunately, we cannot guarantee the delivery times.

Shipping and return costs

  • Italy: € 9,90 for orders under the value of € 49,00 – free shipping for orders above the value of € 49,00

  • EU: € 12,90 for orders under the value of € 150,00 – free shipping for orders above the value of € 150,00

  • Non-EU: € 49,90 for orders under the value of € 499,00 – free shipping for orders above the value of € 499,00

    Package tracking

    When the purchase left our facilities, you will be averted via e-mail and you will receive a tracking number with which you are able to locate your package.

    Customs and taxes

    Within the EU no customs or taxes have to be paid. For shipments outside the EU we deliver DDU (delivery duty unpaid). This means that all customs and/or extra charges and taxes have to be paid by the customer.